Ford Motor Company has launched one of the largest recalls in its recent history, affecting more than one million vehicles. The recall centers on a critical safety issue with the rear camera system, specifically in models equipped with the SYNC 4 infotainment system manufactured between 2021 and 2025. This defect poses a real risk to road safety and has prompted urgent action from Ford and regulatory authorities.
Why Is Ford Recalling So Many Vehicles?
The primary reason for the recall is a malfunction in the rear camera system, which is integrated into the SYNC 4 accessory interface module. Vehicles affected by this issue may experience rear cameras that freeze, lag, or fail to display an image when the driver shifts into reverse. This means the system does not comply with the Federal Motor Vehicle Safety Standard (FMVSS) No. 111, which mandates that rear cameras must display an image within two seconds of shifting into reverse.
The problem was identified after the National Highway Traffic Safety Administration (NHTSA) received numerous complaints from vehicle owners. In January 2025, the NHTSA alerted Ford after receiving 37 complaints and 15 reports of frozen rear camera images. Fortunately, only one minor accident related to this defect has been reported, and there are no confirmed injuries.
Which Ford and Lincoln Models Are Affected?
The recall impacts a wide range of Ford and Lincoln models equipped with the SYNC 4 system. Some of the main models include:
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Ford F-150 (2021–2023)
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Ford Bronco (2021)
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Ford Edge (2021)
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Ford Mustang Mach-E (2021, manufactured in Mexico)
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Ford Expedition (2022)
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Ford Transit (2022, 2025)
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Ford Escape (2023)
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Ford Ranger (2024)
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Ford Mustang (2024)
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Lincoln Nautilus (2021)
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Lincoln Navigator (2022)
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Lincoln Corsair (2023)
The recall also includes Super Duty versions of the F-150, such as the F-250, F-350, F-450, F-550, and F-600. Owners are encouraged to check the NHTSA or Ford’s official website for a complete list and to verify if their vehicle is affected using their VIN number.
What Is Being Done to Fix the Problem?
Ford has announced that the recall will be addressed primarily through a software update. The update will be delivered over-the-air (OTA) to vehicles that are connected to the internet, allowing owners to receive the fix without visiting a dealership. For those who prefer an in-person check or do not receive the OTA update, Ford will also offer the software update at authorized dealerships.
Official recall notices will be sent to affected owners between June 16 and June 20, 2025. Ford’s SYNC engineering team has been working diligently to identify the root cause and develop the necessary update to resolve the issue1.
How Does This Recall Impact Road Safety?
Rear visibility is a critical aspect of vehicle safety, especially when reversing. The failure of rear cameras to display promptly or at all increases the risk of accidents, particularly in crowded parking lots or driveways where pedestrians or obstacles may be present. This recall underscores the importance of adhering to safety standards and the need for prompt action when defects are identified.
Ford’s History of Recalls
While this is one of Ford’s largest recalls, it is not the first time the company has had to address safety issues. In recent years, Ford has also recalled several models for fire risks and other safety concerns. These actions highlight Ford’s commitment to safety, but also raise questions about ongoing quality control and the need for continuous improvement in vehicle design and manufacturing1.
What Should Owners Do Next?
Affected owners should:
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Check the NHTSA or Ford’s official website with their VIN to confirm if their vehicle is part of the recall.
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Look out for official recall notices in the mail or via email between June 16 and June 20, 2025.
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Ensure their vehicle is connected to the internet to receive the OTA software update.
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Visit a Ford dealership if they prefer an in-person update or do not receive the OTA update.
Owners are advised not to delay in addressing this recall, as it directly impacts the safety of their vehicle.
Frequently Asked Questions (FAQs)
Q: How do I know if my Ford vehicle is affected by the recall?
A: Check the NHTSA or Ford’s official website using your vehicle’s VIN number.
Q: How will Ford fix the rear camera issue?
A: Ford will provide a software update over-the-air (OTA) or at authorized dealerships.
Q: Is it safe to drive my Ford vehicle before the recall is fixed?
A: While only one minor accident has been reported, owners should address the recall as soon as possible to ensure safety.